At MotorPro Auto Repair (“MotorPro Auto Repair,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit motorproautorepair.com, contact us, or opt in to receive SMS/text communications from us.

By using our website or services, you consent to the practices described in this Privacy Policy.

We may collect the following categories of information:

• Name
• Email address
• Phone number
• Vehicle information
• Appointment details
• Billing or payment information
• Any information you voluntarily submit through forms, calls, or messages

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Website activity and analytics data
• Cookies and tracking technologies

We may use your information to:

• Schedule and manage appointments
• Provide automotive repair services
• Respond to inquiries and customer support requests
• Send appointment confirmations and reminders
• Send service updates and repair notifications
• Provide promotional offers and marketing communications (when consent is provided)
• Improve our website and customer experience
• Maintain business records and legal compliance

MotorPro Auto Repair SMS Alerts

By opting into our SMS program, you may receive:

• Appointment confirmations
• Appointment reminders
• Vehicle service updates
• Repair status notifications
• Customer support communications
• Promotional and marketing offers
• Follow-up service reminders

Message frequency may vary depending on your interaction with our business, appointments, and service activity.

Message and data rates may apply.

By providing your mobile phone number and opting in through our website forms, service requests, appointment scheduling, or other communication methods, you expressly consent to receive recurring automated and non-automated text messages from MotorPro Auto Repair at the number provided.

Consent is not a condition of purchase.

You may opt out of SMS communications at any time by replying with any of the following keywords:

STOP, CANCEL, END, QUIT, or UNSUBSCRIBE

After opting out, you will no longer receive SMS messages from us unless you opt back in.

For assistance, reply:

HELP

You may also contact us directly through our website at:
https://motorproautorepair.com

Wireless carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell your personal information.

We may share information with trusted service providers that help us operate our business, including:

• Website hosting providers
• CRM and scheduling platforms
• Payment processors
• SMS communication providers
• Analytics providers

These third parties are only permitted to use information as necessary to provide services on our behalf.

We may also disclose information:

• To comply with legal obligations
• To protect our rights or property
• To prevent fraud or security issues

Our website may use cookies, analytics tools, and similar technologies to improve website functionality and user experience.

You can control cookie preferences through your browser settings.

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse.

However, no online transmission or storage system can be guaranteed to be 100% secure.

You may:

• Request access to your personal information
• Request corrections to inaccurate information
• Request deletion of your information where applicable
• Opt out of marketing communications at any time

To make a request, contact us using the information below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Our services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy, please contact us:

MotorPro Auto Repair

service@motorproautorepair.com

Call: (973) 328-8400